Privacy Policy

Last updated: January 27, 2026

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1. Introduction

Flux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and NetSuite account ID.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card information.

Usage Data: We collect license validation logs and feature usage analytics.

3. Your Financial Data

Important: Flux is a native NetSuite SuiteApp. Your financial data remains entirely within your NetSuite instance and is never transmitted to our servers. We do not have access to your transactions, vendors, customers, or any other financial records.

4. How We Use Your Information

To provide and maintain our service
To validate your license and subscription status
To communicate with you about your account
To provide customer support
To send product updates and announcements

5. Data Security

We implement industry-standard security measures to protect your information. All data transmission is encrypted using TLS. We maintain SOC 2 Type II compliance for our infrastructure.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@fluxfornetsuite.com